12bet
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This app is available for your device
12bet
This app is available for your device
Contact
+91 5145546656
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 12bet?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process that you'll need to complete to gain access. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the designated time, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If it's changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can proceed to play the app as usual.
Q1: What is the minimum withdrawal amount in the 12bet?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can redeem your winnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card information, UPI (Unified Payments Interface) details, and all relevant bank account information. This is a mandatory step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate the process, reducing the time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing adds to the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus funds are non-withdrawable, but winnings from bonus play are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction status, go to your account settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
Our extensive collection of games is sourced from the industry's leading software developers, ensuring high-quality visuals and fair gameplay. To enhance your gaming experience, we provide generous bonuses and promotions that add extra value every time you play.
At 12bet, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At 12bet, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.